Help Centre

Frequently Asked Questions
88fs — Everything in One Place

Whether you are setting up your first account, making a PKR deposit, chasing a PSL in-play bet or looking for responsible gambling tools, the answers below have you covered. Browse by category or use the quick-jump links in the sidebar.

5 Categories 25 Questions 24/7 Live Support
Quick Account Setup

Register on 88fs in minutes. Fill in your details, verify your email and start exploring sports markets and casino games right away — with full KYC available when you are ready to withdraw.

PKR Deposits & Withdrawals

All balances on 88fs are displayed in Pakistani Rupees for the convenience of users across Karachi, Lahore, Islamabad and beyond. Familiar payment infrastructure is referenced for context in the FAQ below.

Responsible Gambling First

88fs provides deposit limits, loss limits, session timers, cooling-off periods and self-exclusion tools to every registered user. Use them freely — details are in the Security & Responsible Gambling section below.

Cricket & PSL Betting

Pakistan cricket fans can follow PSL, T20 internationals and ICC tournaments with a wide range of pre-match and live in-play markets. Bet types and market depth vary by match and tournament.

Your Data is Secure

TLS encryption protects all data in transit. KYC documents and financial data are stored securely with access limited to authorised personnel. Full details are in our Privacy Policy.

Support in English & Urdu

Our support team is available 24/7 via live chat within the Platform. Urdu-language support is available on request. For email queries, reach us at [email protected] — responses within 24 hours on business days.

Account & Registration

6 questions

To register on 88fs, click the Sign Up button on the homepage and complete the registration form with your full name, date of birth, email address and a secure password. You must be at least 18 years old, or the higher minimum required by the operator or license jurisdiction, to register. Once submitted, you will receive a confirmation email to verify your address before your account becomes active.

88fs is an English-language information and betting platform oriented towards the Pakistan market. However, Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 88fs does not claim that online gambling is licensed or approved by any Pakistani government authority. It is your sole responsibility to understand and comply with the laws applicable in your jurisdiction before registering or participating.

KYC on 88fs requires a valid government-issued photo ID — your CNIC, passport or driving licence — along with proof of current address such as a utility bill or bank statement dated within the last three months. In some cases, proof of your payment method may also be requested. KYC must be completed before any withdrawal can be processed.

No. Each individual may hold exactly one account on 88fs. Duplicate or multi-accounting is a serious breach of the Terms and Conditions and may result in the suspension of all accounts involved and forfeiture of any balance held. If you have accidentally created a second account, contact support immediately to resolve the issue before any further activity.

On the login page, click Forgot Password and enter the email address associated with your 88fs account. A password reset link will be sent to that address. Follow the instructions in the email to set a new password. If you do not receive the email within a few minutes, check your spam folder or contact our support team via live chat for assistance.

Basic contact details such as your email address and phone number can be updated from within your account settings. Changes to identity information — such as your registered name or date of birth — may require you to submit updated KYC documentation for verification. Contact support if you need assistance with a detail you cannot update directly from the dashboard.

Deposits & Withdrawals

5 questions

The available deposit methods are displayed in the cashier section of your account at the time of transaction. 88fs references payment infrastructure familiar to Pakistani users — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — as contextual examples only. These names do not imply that any of these providers endorses, supports or is affiliated with 88fs or gambling activity. Method availability may vary.

Minimum deposit amounts are set by the Platform and displayed within the cashier at the time of your transaction. Amounts are presented in Pakistani Rupees (PKR) for the convenience of Pakistani users. The minimum threshold may differ by payment method. Always check the current cashier for the most up-to-date figures before initiating a deposit.

Processing times vary by payment method and your account verification status. Standard withdrawals are typically processed within the timeframe indicated in the Platform's payment information. 88fs does not guarantee instant or same-day processing on any withdrawal category. Completing KYC verification in advance significantly reduces delays when you make your first withdrawal request.

Withdrawals can be delayed for several reasons: incomplete KYC documentation, unsatisfied wagering requirements on bonus funds, an ongoing compliance or fraud review, or a pending document request from our team. Log in and check your account notifications for any outstanding requirements. If the reason is unclear, contact support via live chat and reference your transaction ID for the fastest resolution.

As a general rule, withdrawals must be processed to the same payment method used for the corresponding deposit, or to a method that has been verified as being held in your own name. This is an anti-money laundering requirement. If your original deposit method is no longer available to you, contact support before submitting a withdrawal request so that an alternative can be assessed and approved.

Games & How to Play

5 questions

88fs covers a broad range of sports markets including cricket — with a strong focus on Pakistan cricket, PSL/T20 leagues and ICC tournaments — as well as football, UFC, tennis, basketball and more. Sports markets, match availability and bet types are displayed within the sportsbook section of the Platform. Market depth and live in-play availability vary by event.

Yes. 88fs offers live in-play betting on cricket matches including PSL games, ICC tournaments and major international series featuring the Pakistan national team. In-play odds update in real time as the match progresses. Please note that live odds move quickly and network latency can affect the price you see versus the price at which your bet is accepted — this is a normal feature of in-play betting.

88fs offers a live casino section with classic table games including roulette, blackjack, baccarat and poker variants hosted by live dealers in real time, as well as a full library of slot games from leading studios. Game availability, RTP figures and house edge details are displayed within each game interface. All casino games use certified random number generators (RNG) or live dealer mechanics as applicable.

The live casino streams real-time video feeds of professional dealers running table games such as roulette, baccarat and blackjack. You join a table from your device, place bets within the displayed time windows and watch results unfold live on screen. A stable internet connection is recommended for the best experience. Live chat with dealers may be available depending on the table and game studio.

All slot games available on 88fs use certified random number generators (RNG) provided by the respective game studios. RTP (Return to Player) percentages and volatility information are displayed within the game details panel for each title. The Platform does not interfere with game outcomes, which are determined entirely by the game studio's software. Results are always random and independent of previous spins.

Bonuses & Promotions

4 questions

Welcome bonuses are available to newly registered users who meet the eligibility criteria set out in the specific promotional terms. To claim a bonus, follow the instructions on the promotional page — this typically involves making a qualifying first deposit of at least the minimum required amount. Bonus credit is usually applied automatically. Always read the full promotional terms, including wagering requirements and expiry dates, before opting in.

A wagering requirement is a multiplier applied to a bonus amount that must be fulfilled before bonus-derived funds can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means you must place total bets worth 20 times the bonus amount in qualifying games or markets before any associated winnings become withdrawable. Different game types may contribute at different rates towards the requirement.

Yes. All bonuses on 88fs carry an expiry date stated in the specific promotional terms. If the wagering requirement is not fulfilled within the validity period, the remaining bonus balance and any associated winnings will be removed from your account when the bonus expires. Expiry periods vary by promotion, so review the specific terms for each offer before you opt in.

If you withdraw from your account while a bonus balance is still active and wagering requirements have not been met, the unmet bonus funds and any associated winnings will typically be forfeited before the withdrawal is processed. Your real-money balance — the portion not subject to bonus conditions — remains withdrawable at any time. Exact rules are detailed in the Terms and Conditions and each bonus's specific terms.

Security & Responsible Gambling

5 questions

88fs uses industry-standard TLS encryption for all data in transit between your device and the Platform. Sensitive stored data — including identity documents and financial records — is encrypted at rest. Access to personal data within the Platform is restricted to authorised personnel on a strict need-to-know basis. Full details of data handling practices are in our Privacy Policy.

88fs provides a full suite of responsible gambling tools accessible from your account dashboard: deposit limits (daily, weekly or monthly), loss limits, session time limits, cooling-off periods (24 hours to 6 weeks), and formal self-exclusion for a minimum of 6 months or indefinitely. All tools are available without barriers. Reducing any limit takes effect immediately; increases are subject to a mandatory cooling-off period. See the full Responsible Gambling page for details.

You can request self-exclusion directly from the Responsible Gambling section of your account dashboard, or by contacting our support team via live chat or email at [email protected]. Choose a minimum exclusion period of 6 months or opt for indefinite exclusion. Once confirmed, self-exclusion cannot be reversed within the agreed period. The account will not be automatically reopened after a timed exclusion expires — you must actively request reactivation.

No. 88fs is strictly restricted to adults aged 18 or older, or the higher minimum age required by the applicable operator or license jurisdiction. Age verification is mandatory as part of the KYC process. If you believe a minor has accessed or registered on the Platform, contact support immediately. Any winnings accrued by an underage user may be withheld pending investigation.

You can reach the 88fs support team 24 hours a day, 7 days a week via live chat available within the Platform. Alternatively, email [email protected] with a description of your query and your account username. Responses to emails are typically provided within 24 hours on business days. Urdu-language support is available via live chat on request.

Ready to Explore

Got Your Answers? Head Back to 88fs

Now that you know how 88fs works — from PKR deposits and cricket betting to bonus rules and responsible gambling tools — jump back to the Platform and enjoy the full experience.

18+ only. Local laws may restrict gambling. Gambling involves risk — never bet more than you can afford to lose.